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Hybrid Extended Care

FAQ

What is the Lexus Hybrid Extended Care Program? arrow-img

Lexus Hybrid Extended Care Program guarantees extra peace of mind and exceptional ownership experience in addition to your vehicle being covered by the manufacture warranty by (Lexus) for 4 -years or 100,000 kilometers, (whichever comes first), your vehicle also comes with a complimentary “Lexus Hybrid Extended Care Program” offer provided by “Abdul Latif Jameel” separately, which will start after the expiration of the manufacture warranty.

Which cars are included in the Lexus Hybrid Extended Care Program? arrow-img

The Program is valid for all Lexus Hybrid 2024 and 2025 year model vehicles and applicable only for vehicles imported by “Abdul Latif Jameel Motors” in case of an included manufacture mechanical & electrical defect, subject to an ALJ experts’ inspection & confirmation

What are the details of the Lexus Hybrid Extended Care Program? arrow-img

“Lexus Hybrid Extended Care Program” offer provided by “Abdul Latif Jameel” separately, which will start after the expiration of the manufacture warranty (refer hereafter as “The Program”) as follows:

  • It will cover your Lexus Hybrid vehicle from any included mechanical & electrical manufacture defects for 2 years or 60,000 kilometers (whichever comes first).
  • Exceptionally, the Hybrid Battery will be covered separately for up to 4 years or 100,000 kilometers (whichever comes first & 1 time Battery replacement).
  • The geographical area of coverage of the “Program” is within the borders of the Kingdom of Saudi Arabia.
What are the conditions for the full coverage of the program to take effect? arrow-img

This program is applicable only if all periodic maintenance are done in appropriate service centers and as instructed in the owner’s manual (invoices should be presented upon request).

What are the exceptions of the coverage in the Lexus Hybrid Extended Care Program? arrow-img

  • This program does not cover damages occurred due to external factors such as accidents, engine & vehicle modifications, mechanical failures, natural disasters, or perforations caused by rust or oxidation or any other cause.

  • The program expires before its deadline when any of the previously mentioned cases in these terms & conditions occur.

  • All other terms and conditions apply, which are listed in the warranty policy, and in the company’s policy, or any other policies.